No Refunds for Custom Work

All custom projects are non-refundable once work has begun. Custom services require dedicated time, resources, and planning that cannot be recovered once the project has started.

Client Responsibility

Clients are responsible for providing accurate information and details before our work begins. Once the project has started, changes may require additional fees depending on what stage we are at.

Project Cancellation

If a client cancels a project after work has started, payments already made will not be refunded. Any completed work up to that point may be delivered at our discretion.

Exceptional Circumstances

In rare occasions, we may review refund requests at our sole discretion. However, refunds are not guaranteed for custom services.

Shipping

If your item is damaged through shipping, please contact your shipping provider for any insurance coverages.